9+ Fake Flight Email Confirmations: Spotting Scams


9+ Fake Flight Email Confirmations: Spotting Scams

Fraudulent digital messages designed to imitate reliable flight reserving confirmations are a rising concern. These misleading communications usually make use of refined design components and branding to look genuine, probably containing spurious flight particulars, reservation codes, and even convincing attachments like faux itineraries or boarding passes. An instance consists of an e mail purporting to verify a non-existent flight with a fictitious airline, usually despatched with the objective of phishing for private or monetary info.

Understanding the character of those misleading practices is essential for shopper safety and aviation safety. Recognition of fraudulent communications helps forestall monetary loss, id theft, and potential disruptions to journey plans. Traditionally, such scams have developed alongside technological developments in communication, adapting to take advantage of new platforms and person behaviors. The rising reliance on digital confirmations for air journey underscores the significance of vigilance towards such threats.

The next sections delve deeper into figuring out fraudulent communications, preventative measures vacationers can undertake, and reporting mechanisms for suspected scams. Moreover, business finest practices for enhancing communication safety and shopper consciousness initiatives can be explored.

1. Misleading Communication

Misleading communication kinds the inspiration of fraudulent flight e mail confirmations. Understanding the techniques employed in these communications is essential for recognizing and mitigating the dangers related to such scams. These misleading techniques usually exploit widespread vulnerabilities and psychological tendencies to control recipients.

  • Spoofed E mail Addresses

    Fraudulent emails often make the most of spoofed sender addresses, mimicking reliable airline domains to create a false sense of authenticity. For instance, a fraudulent e mail may seem to originate from “reservations@fakedomain-airline.com” as a substitute of the reliable “reservations@airline.com”. This delicate distinction can simply go unnoticed, main recipients to consider the communication is real.

  • Deceptive Topic Strains

    Topic strains are crafted to pique the recipient’s curiosity and create a way of urgency or significance. Examples embrace “Pressing Motion Required: Verify Your Flight Particulars” or “Your Flight Reserving Affirmation Awaiting”. These topic strains stress recipients into opening the e-mail and probably falling sufferer to the rip-off.

  • Convincing Visible Design

    Fraudulent emails usually incorporate official airline logos, branding components, and formatting to intently resemble real communications. This visible mimicry additional enhances the deception and reinforces the impression of legitimacy, making it harder for recipients to distinguish between real and fraudulent emails.

  • Fabricated Urgency and Shortage

    Making a false sense of urgency or shortage is a standard tactic used to stress recipients into appearing rapidly with out correct consideration. Emails may declare limited-time provides, imminent flight cancellations, or the final probability to verify particulars. This stress tactic goals to bypass vital considering and induce impulsive actions.

These interconnected aspects of misleading communication work in live performance to deceive recipients into believing the fraudulent flight e mail affirmation is real. Recognizing these techniques and exercising warning when receiving sudden flight confirmations is paramount to avoiding potential scams and defending private info.

2. Phishing Makes an attempt

Phishing makes an attempt signify a big menace inside the context of fraudulent flight e mail confirmations. These makes an attempt purpose to deceive recipients into divulging delicate info comparable to login credentials, bank card particulars, and private knowledge. Understanding the mechanics of those phishing makes an attempt is essential for recognizing and mitigating the dangers related to these fraudulent communications.

  • Knowledge Harvesting by means of Misleading Varieties

    Faux flight confirmations usually embrace hyperlinks to fraudulent web sites masquerading as reliable airline portals. These web sites sometimes function misleading kinds requesting private and monetary info. For instance, a recipient could be prompted to “confirm” their reserving particulars by coming into their bank card quantity, expiry date, and CVV. This info is then harvested by the perpetrators behind the rip-off.

  • Malicious Hyperlinks and Attachments

    Phishing emails often incorporate malicious hyperlinks or attachments. Clicking on these hyperlinks can redirect customers to compromised web sites designed to steal info or set up malware. Attachments may comprise malicious code that, as soon as executed, compromises the recipient’s machine. These malicious components might be disguised as itineraries, boarding passes, or promotional provides.

  • Credential Theft by means of Faux Login Pages

    Phishing emails might direct recipients to counterfeit login pages mimicking reliable airline web sites. These pages are designed to seize usernames and passwords. Upon coming into their credentials, the knowledge is transmitted to the perpetrators, granting them entry to the sufferer’s real airline account and probably different on-line providers.

  • Exploitation of Two-Issue Authentication

    Refined phishing makes an attempt might even try to bypass two-factor authentication. By mimicking reliable login processes, these scams may trick customers into coming into one-time passwords or approving fraudulent login makes an attempt on their cellular gadgets. This highlights the significance of fastidiously scrutinizing all login requests and verifying their legitimacy.

The varied phishing strategies employed in fraudulent flight e mail confirmations spotlight the subtle nature of those scams. Recognizing these techniques and exercising excessive warning when interacting with unsolicited flight confirmations is paramount for safeguarding private and monetary info. Vigilance and consciousness stay essential defenses towards these evolving threats.

3. Fraudulent Itinerary

A fraudulent itinerary serves as a key element inside faux flight e mail confirmations, lending an air of authenticity to the misleading communication. The inclusion of a seemingly reliable itinerary reinforces the phantasm of a real reserving, rising the probability of the recipient falling sufferer to the rip-off. The itinerary usually accommodates fabricated flight particulars, together with non-existent flight numbers, incorrect departure and arrival occasions, and fictitious reserving references. This fabricated info goals to persuade the recipient {that a} reliable reserving exists, thereby decreasing their guard and rising their susceptibility to phishing makes an attempt or different fraudulent actions.

For instance, a fraudulent itinerary may element a non-existent direct flight between two cities, when in actuality, no such direct route exists. It may additionally embrace fabricated baggage allowances, seat assignments, or different seemingly innocuous particulars designed to boost the phantasm of authenticity. The presence of such particulars usually serves to distract recipients from scrutinizing different facets of the e-mail, such because the sender handle or embedded hyperlinks, which could reveal its fraudulent nature. Moreover, the itinerary could be introduced as a PDF attachment, additional enhancing the looks of legitimacy and probably concealing malicious code inside the doc.

Recognizing the position of fraudulent itineraries inside the broader context of pretend flight e mail confirmations is essential for efficient rip-off detection. Cautious scrutiny of the itinerary’s particulars, cross-referencing them with info accessible on the purported airline’s official web site, might help reveal inconsistencies and expose the fraudulent nature of the communication. Understanding this connection empowers people to guard themselves from monetary losses, id theft, and different potential penalties related to these scams. It additionally underscores the significance of verifying all flight confirmations acquired through e mail by means of official channels.

4. Faux Affirmation Quantity

Faux affirmation numbers signify a vital aspect inside fraudulent flight e mail confirmations, serving to lend credibility to the misleading communication. These fabricated numbers mimic real reserving references, making a false sense of legitimacy and rising the probability of recipients falling sufferer to the rip-off. Understanding the position and implications of pretend affirmation numbers is crucial for recognizing and mitigating the dangers related to these fraudulent emails.

  • Format Mimicry

    Faux affirmation numbers are sometimes designed to imitate the format and construction of reliable reserving references utilized by airways. This mimicry can contain using particular alphanumeric sequences, lengths, and prefixes generally related to actual affirmation numbers. This shut resemblance makes it tough for recipients to tell apart between real and fabricated numbers with out additional verification.

  • Web site Verification Failure

    A key indicator of a faux affirmation quantity is its incapability to be verified by means of the airline’s official web site or customer support channels. Making an attempt to retrieve reserving particulars utilizing the supplied faux quantity will invariably end in an error message or an absence of matching information. This verification course of is a vital step in confirming the legitimacy of any flight affirmation acquired through e mail.

  • Psychological Affect

    The presence of a seemingly reliable affirmation quantity exerts a strong psychological affect on recipients. It creates a way of reassurance and validation, reinforcing the assumption {that a} real reserving exists. This psychological affect can cloud judgment and make people extra inclined to phishing makes an attempt or different fraudulent actions related to the faux e mail.

  • Connection to Different Fraudulent Components

    Faux affirmation numbers are sometimes linked to different fraudulent components inside the e mail, comparable to faux itineraries, misleading hyperlinks, and requests for private info. These components work collectively to create a cohesive and convincing deception, making it more difficult for recipients to determine the communication as fraudulent. The interconnected nature of those components underscores the significance of a holistic strategy to evaluating the legitimacy of flight affirmation emails.

The presence of a faux affirmation quantity serves as a big crimson flag, indicating the potential for fraudulent exercise. By understanding the position and traits of pretend affirmation numbers, people can higher shield themselves from the monetary and private dangers related to faux flight e mail confirmations. Verifying all flight confirmations by means of official airline channels stays a vital step in mitigating these dangers and making certain the legitimacy of journey preparations.

5. Suspicious Sender Handle

Scrutinizing the sender’s e mail handle is paramount when assessing the legitimacy of a flight affirmation e mail. A suspicious sender handle usually serves as the primary and most readily obvious indicator of a possible rip-off. Fraudulent emails often make use of misleading sender addresses designed to imitate reliable airline communication channels, trying to mislead recipients into believing the message originates from a reliable supply. Cautious examination of this seemingly minor element can forestall monetary loss and shield delicate private info.

  • Area Discrepancies

    A typical tactic employed in fraudulent flight confirmations includes using barely altered domains. As an alternative of utilizing the official airline area (e.g., “airline.com”), the fraudulent e mail may originate from a deceptively related area (e.g., “airline-confirmations.com” or “airline.booking-site.web”). These delicate variations are designed to take advantage of inattentiveness and create a false sense of legitimacy.

  • Public E mail Suppliers

    Official flight confirmations not often originate from public e mail suppliers comparable to Gmail, Yahoo, or Outlook. Receiving a flight affirmation from an handle like “airlinebookings@gmail.com” ought to instantly elevate suspicion. Airways sometimes make the most of devoted e mail servers and domains for official communications.

  • Generic Addresses

    Using generic sender addresses, comparable to “reservations@noreply.com” or “information@flights.web”, must be seen with skepticism. Official airways sometimes make use of extra particular and personalised sender addresses that replicate their branding and customer support practices.

  • Misspellings and Typos

    Deliberate misspellings or typographical errors inside the sender handle, comparable to “airliine.com” or “reservations@ariline.com,” are sometimes indicative of fraudulent exercise. These errors are deliberately included to bypass spam filters and exploit recipient oversight. Official airways preserve rigorous high quality management over their communication channels and barely exhibit such errors.

These aspects of suspicious sender addresses underscore the significance of vigilance when reviewing flight affirmation emails. A radical examination of the sender handle, mixed with a vital evaluation of different e mail components, considerably enhances the power to determine and keep away from fraudulent communications. Verifying the sender handle towards the airline’s official web site or contacting customer support straight stays the best solution to verify the legitimacy of a flight affirmation e mail and shield oneself from potential scams.

6. Unrealistic Pricing

Unrealistic pricing serves as a distinguished lure inside fraudulent flight e mail confirmations. Exceptionally low fares, usually considerably under market worth, are strategically employed to entice recipients and cloud their judgment. This tactic exploits the pure want for reasonably priced journey, making people extra inclined to overlooking potential crimson flags and falling sufferer to scams. The attract of a deeply discounted fare can override warning, prompting impulsive actions and hindering vital analysis of the e-mail’s legitimacy.

  • Too-Good-to-Be-True Offers

    Gives that seem dramatically cheaper than comparable flights provided by means of reliable channels ought to instantly elevate suspicion. These unbelievably low costs are designed to entice recipients and create a way of urgency, encouraging them to behave rapidly with out thorough verification. As an example, a round-trip worldwide flight provided at a fraction of its typical price is a powerful indicator of a possible rip-off.

  • Hidden Charges and Prices

    Whereas the preliminary value introduced within the fraudulent e mail might seem remarkably low, hidden charges and expenses are sometimes revealed later within the reserving course of or omitted altogether. These undisclosed prices can considerably inflate the ultimate value, in the end negating the perceived financial savings and probably exposing victims to sudden monetary burdens.

  • Strain to Ebook Instantly

    Unrealistic pricing is usually coupled with stress techniques, urging recipients to ebook instantly to safe the exceptionally low fare. This manufactured urgency creates a way of shortage and encourages impulsive choices, bypassing cautious consideration and rising the probability of falling prey to the rip-off. Phrases like “limited-time provide” or “only some seats remaining” are generally employed to create this sense of urgency.

  • Comparability with Official Sources

    An important step in verifying the legitimacy of a flight deal is to match the provided value with these accessible by means of respected on-line journey businesses and the airline’s official web site. A big discrepancy in pricing ought to elevate fast crimson flags and immediate additional investigation into the authenticity of the e-mail.

The utilization of unrealistic pricing inside faux flight e mail confirmations underscores the misleading nature of those scams. Recognizing the connection between unusually low fares and fraudulent exercise is essential for safeguarding oneself from monetary losses and potential id theft. A wholesome dose of skepticism, mixed with cautious verification of pricing by means of reliable channels, stays a necessary protection towards these misleading practices. By understanding the position of unrealistic pricing in these scams, people could make extra knowledgeable choices and keep away from falling prey to fraudulent provides.

7. Request for Private Knowledge

Requests for private knowledge inside the context of pretend flight e mail confirmations signify a vital element of the deception. These requests function the mechanism by means of which perpetrators try to extract delicate info from unsuspecting recipients. The seemingly innocuous nature of those requests, usually disguised as routine verification procedures, can lull recipients right into a false sense of safety, making them extra more likely to expose private and monetary particulars. This info can then be exploited for id theft, monetary fraud, or different malicious functions. The connection between requests for private knowledge and pretend flight e mail confirmations is subsequently an important side of understanding and mitigating the dangers related to these scams.

A typical tactic includes requesting “verification” of present reserving particulars, prompting recipients to re-enter info comparable to passport numbers, bank card particulars, or residence addresses. Different variations may contain requests for “lacking” info, claiming that sure particulars are required to finish the reserving course of. For instance, a fraudulent e mail may declare that the passenger’s date of start is lacking from the reservation and request this info underneath the guise of finishing the reserving. Alternatively, the e-mail may request safety info, comparable to mom’s maiden identify or the final 4 digits of a social safety quantity, underneath the pretext of verifying the recipient’s id. These seemingly reliable requests are designed to extract delicate info with out elevating fast suspicion. In some circumstances, requests for scans of passports or different identification paperwork are made, additional rising the chance of id theft.

The strategic use of private knowledge requests inside faux flight e mail confirmations highlights the subtle nature of those scams. Recognizing these requests as potential crimson flags is essential for safeguarding private and monetary info. People ought to train excessive warning when encountering any request for private knowledge inside an unsolicited e mail, significantly these associated to flight confirmations. Verification by means of official airline channels stays essentially the most dependable technique for confirming the legitimacy of such requests and mitigating the dangers related to these fraudulent communications. Understanding the connection between these requests and the broader context of pretend flight e mail confirmations empowers people to guard themselves from the possibly devastating penalties of those scams.

8. Grammar and Spelling Errors

Grammar and spelling errors inside flight affirmation emails function a big indicator of potential fraudulent exercise. Official airways preserve rigorous high quality management over their communications, making certain skilled and error-free correspondence. The presence of such errors usually suggests an absence {of professional} oversight, attribute of fraudulent operations. Cautious scrutiny of language and syntax can, subsequently, present beneficial insights into the authenticity of a flight affirmation e mail.

  • Incorrect Verb Tenses and Conjugations

    Inconsistent or incorrect verb tenses all through the e-mail, comparable to shifts between previous and current tense with out logical purpose, usually betray non-native language proficiency or an absence {of professional} enhancing. This may point out that the e-mail originates from a supply aside from the purported airline.

  • Misspelled Phrases and Typos

    Apparent misspellings of widespread phrases, metropolis names, or airport codes strongly recommend an absence {of professional} requirements. Whereas occasional typos can happen in any communication, frequent or obvious errors inside a flight affirmation e mail ought to elevate suspicion. For instance, misspelling the airline’s personal identify or the vacation spot metropolis is a powerful indicator of fraudulent exercise.

  • Grammatical Inconsistencies

    Incorrect subject-verb settlement, improper use of articles, and different grammatical inconsistencies level in the direction of an absence {of professional} enhancing and oversight, traits usually related to fraudulent communications. These errors can manifest in varied kinds, comparable to utilizing singular verbs with plural topics or omitting essential articles.

  • Uncommon Sentence Construction

    Awkward or unnatural sentence construction, together with excessively lengthy or convoluted sentences, is usually a signal of automated translation or an absence of native language proficiency. This may point out that the e-mail originates from a supply aside from the claimed airline. Unusually brief or uneven sentences missing correct punctuation can be a crimson flag.

The presence of grammar and spelling errors, when thought-about along with different suspicious components, strengthens the case for figuring out a flight affirmation e mail as fraudulent. These errors, usually missed, present beneficial clues that may shield people from the monetary and private dangers related to these scams. Whereas not conclusive on their very own, they function an vital piece of the puzzle in figuring out fraudulent communications and underscore the significance of thorough scrutiny when coping with unsolicited flight confirmations.

9. Pressing Motion Requests

Pressing motion requests signify a standard and efficient stress tactic employed inside faux flight e mail confirmations. These requests exploit psychological vulnerabilities, creating a way of urgency and prompting recipients to behave rapidly with out correct consideration. This manufactured urgency bypasses vital considering, rising the probability of people falling sufferer to the rip-off earlier than recognizing its fraudulent nature. Understanding the connection between pressing motion requests and pretend flight e mail confirmations is essential for mitigating the dangers related to these misleading communications.

  • Time-Delicate Gives

    Fraudulent emails usually make use of time-sensitive provides, comparable to deeply discounted fares which might be solely accessible for a restricted time. These provides create a way of shortage and stress recipients to ebook instantly with out verifying the legitimacy of the provide. Examples embrace phrases like “24-hour flash sale” or “ebook now earlier than costs go up.” The implication is that failure to behave swiftly will end in a missed alternative, encouraging impulsive choices.

  • Impending Cancellation Threats

    One other widespread tactic includes threatening imminent flight cancellation until the recipient takes fast motion. These threats exploit the worry of disrupted journey plans, prompting people to rapidly adjust to the e-mail’s directions. For instance, the e-mail may declare that the reserving can be canceled inside a couple of hours until the recipient “confirms” their particulars by means of a supplied hyperlink. This stress tactic goals to bypass rational decision-making.

  • Request for Quick Verification

    Fraudulent emails often request fast verification of private or reserving particulars, usually underneath the guise of safety procedures or system updates. This creates a way of urgency, implying that failure to conform will end in points with the reservation. Requests for passport particulars, bank card info, or frequent flyer numbers underneath the guise of “verification” are widespread examples. This tactic goals to extract delicate info underneath the pretense of legitimacy.

  • Restricted Seat Availability Claims

    Faux flight confirmations usually incorporate claims of restricted seat availability to create a way of shortage and urgency. This tactic pressures recipients into reserving rapidly with out verifying the knowledge. Statements like “solely two seats left at this value” or “promoting out quick” are often used to induce impulsive habits. This creates a worry of lacking out and discourages cautious consideration of the e-mail’s authenticity.

The strategic use of pressing motion requests inside faux flight e mail confirmations highlights the misleading nature of those scams. By understanding the varied kinds these requests take and recognizing the psychological mechanisms they exploit, people can higher shield themselves from the monetary and private dangers related to these fraudulent communications. A wholesome dose of skepticism and thorough verification of all flight confirmations by means of official channels stays the best protection towards these misleading practices.

Often Requested Questions

This part addresses widespread inquiries relating to fraudulent flight e mail confirmations, offering readability and steering for enhanced vigilance and safety.

Query 1: How can one differentiate between a reliable flight affirmation and a fraudulent one?

A number of key indicators might help distinguish between real and fraudulent flight confirmations. These embrace verifying the sender’s e mail handle towards the airline’s official area, scrutinizing the e-mail for grammar and spelling errors, validating the affirmation quantity by means of the airline’s web site, and being cautious of unrealistic pricing or pressing motion requests. Cautious consideration to those particulars is essential for correct evaluation.

Query 2: What steps must be taken upon receiving a suspected faux flight affirmation e mail?

Chorus from clicking any hyperlinks or opening attachments inside the suspected fraudulent e mail. Contact the airline straight utilizing official contact info to confirm the reserving. Report the fraudulent e mail to the airline and related authorities, such because the Anti-Phishing Working Group (APWG) or the Federal Commerce Fee (FTC). These actions assist mitigate potential injury and contribute to combating fraudulent actions.

Query 3: Are there particular occasions of 12 months when these scams grow to be extra prevalent?

Fraudulent exercise usually will increase round peak journey seasons, comparable to holidays and main trip intervals. Elevated journey demand creates extra alternatives for scammers to take advantage of vulnerabilities. Vigilance ought to stay heightened year-round, however significantly throughout these intervals of elevated journey exercise.

Query 4: What info ought to by no means be supplied in response to an unsolicited flight affirmation e mail?

Delicate private info, comparable to passport particulars, bank card numbers, social safety numbers, and login credentials, ought to by no means be supplied in response to an unsolicited flight affirmation e mail. Official airways won’t ever request this info through unsolicited e mail communication.

Query 5: How can people shield themselves proactively from some of these scams?

Proactive measures embrace often checking credit score experiences for unauthorized exercise, using sturdy and distinctive passwords for on-line accounts, enabling two-factor authentication each time accessible, and remaining cautious of unsolicited e mail communications, significantly these requesting private info or prompting pressing motion. These practices improve total on-line safety.

Query 6: What are the potential penalties of falling sufferer to a faux flight e mail affirmation rip-off?

Penalties can vary from monetary losses as a result of fraudulent expenses to id theft and unauthorized entry to on-line accounts. These outcomes can have important long-term implications, impacting credit score scores, monetary stability, and private safety.

Consciousness of the techniques employed in faux flight affirmation scams empowers people to guard themselves successfully. Constant vigilance and proactive safety measures stay essential for mitigating dangers and safeguarding private info.

The subsequent part will discover particular examples of pretend flight e mail confirmations to additional improve recognition and prevention.

Suggestions for Avoiding Flight Affirmation Scams

Defending oneself from fraudulent flight affirmation emails requires a proactive and knowledgeable strategy. The next ideas present sensible steering for enhancing vigilance and mitigating dangers.

Tip 1: Confirm the Sender’s Handle: Fastidiously study the sender’s e mail handle, paying shut consideration to the area identify. Guarantee it matches the official airline’s area. Be cautious of slight variations or using public e mail suppliers.

Tip 2: Scrutinize for Grammar and Spelling Errors: Search for grammatical inconsistencies, misspellings, and weird sentence buildings. Official airways preserve excessive editorial requirements of their communications.

Tip 3: Validate the Affirmation Quantity: Confirm the supplied affirmation quantity by means of the airline’s official web site or by contacting their customer support straight. Faux affirmation numbers won’t be verifiable.

Tip 4: Be Cautious of Unrealistic Pricing: Train warning with exceptionally low fares that deviate considerably from market worth. If a deal appears too good to be true, it seemingly is.

Tip 5: Resist Pressing Motion Requests: Keep away from succumbing to stress techniques that demand fast motion. Official airways not often make use of high-pressure techniques of their communications.

Tip 6: Keep away from Clicking on Suspicious Hyperlinks: Chorus from clicking on any hyperlinks inside unsolicited flight affirmation emails, particularly these resulting in exterior web sites or requesting private info.

Tip 7: Contact the Airline Immediately: If unsure in regards to the legitimacy of a flight affirmation e mail, contact the airline straight utilizing their official contact info to confirm the reserving.

Tip 8: Report Suspicious Emails: Report suspected fraudulent emails to the airline and related authorities, such because the Anti-Phishing Working Group (APWG), to contribute to combating these scams.

By implementing the following pointers, people can considerably cut back their vulnerability to fraudulent flight affirmation emails. Constant vigilance and a cautious strategy are essential for safeguarding private and monetary info.

The next part supplies a concluding overview of the important thing takeaways and reinforces the significance of vigilance within the digital age.

Conclusion

Fraudulent flight e mail confirmations signify a critical and evolving menace within the digital panorama. This exploration has highlighted the misleading techniques employed inside these communications, from spoofed e mail addresses and deceptive topic strains to fraudulent itineraries and unrealistic pricing. The strategic use of pretend affirmation numbers, coupled with pressing motion requests, exerts psychological stress on recipients, rising their susceptibility to phishing makes an attempt and knowledge breaches. Understanding these techniques is essential for efficient rip-off recognition and mitigation.

The rising sophistication of those fraudulent communications necessitates heightened vigilance and a proactive strategy to on-line safety. Verification of all flight confirmations by means of official airline channels, coupled with a wholesome dose of skepticism towards unsolicited emails, stays paramount. By fostering consciousness and implementing preventative measures, people can contribute to a safer digital surroundings and shield themselves from the possibly devastating penalties of those scams. Continued training and vigilance stay important in combating the persistent menace of fraudulent flight e mail confirmations.